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Call Recorder, could it record only selected No’s?

Discussion in 'Suggestion Box' started by Richardsoffice, May 28, 2014.

  1. Richardsoffice

    Richardsoffice New Member

    trueCall Model:
    trueCall Call Blocker + Recorder
    Country:
    UK
    I have my Call Recorder set to record all calls as I’ll no doubt forget to press the record button and then later realise I needed to recall this conversation, however I do not want to waste disk space recording the hours long conversations the wife has with her mother. Seems a pity couldn’t set it to not record conversations from certain selected numbers?

    I’m using my recently purchased Call blocker with Call recorder.
     
  2. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    It does sound like a good idea to somehow tie the recording function into the star and zap actions, but I doubt it could be more selective than that. I don't use it - but IIRC you can push the record button anywhere during the conversation and it will preserve the whole thing.
     
  3. Richardsoffice

    Richardsoffice New Member

    trueCall Model:
    trueCall Call Blocker + Recorder
    Country:
    UK
    Yes I think if it could be tied into the star and zap actions I could work with that, however I probably would not think at the time to push the record button, it is only later that it dawns on me a particular call was more important than I realised at the time and then wish I had recorded it so I had proof of what had been said. If I had this facility on a call I made to my solicitor three months ago I would have been £300 better off, but alas I could not prove what I had said on the call and he denied I had said what I had.
     
  4. P McC

    P McC New Member

    Would it be possible to provide the option to only record calls from unrecognised/withheld numbers?

    I have to keep an eye on my mother who has fallen victim a number of scams.

    I have no interest in listening to my mother's private calls to and from legitimate friends and care providers. It would be useful for the recordings system to only record those calls coming from unrecognised\withheld numbers.

    Most of my monitoring has to be done remotely and it would be useful for administration of the system and memory space if calls from legitimate numbers didn't need to be recorded.

    The trueCall blocker and recorder has been an invaluable and effective tool in the reduction of and fighting of scams. However implementation of the above suggestion would be enormously helpful.
     
  5. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
    Are you asking us, bearing in mind we are a self-help group (with no direct knowledge what is or is not possible) and not the powers-that-be at trueCall?

    I think the conclusion of the discussion in this thread is that it would be useful to have the means to control when the unit records calls based on the call classification, and your contribution adds weight to that argument, thank you.

    If people feel strongly enough about it, they need to pester trueCall to implement it.
     
  6. P McC

    P McC New Member

    My apolagies Top Cat. I misunderstood. I thought you were a representative of trueCall.
    Thank you for dealing with my duplicate post. :)
    I will see if I can pester trueCall about it.
     
  7. Top Cat

    Top Cat Administrator Forum Volunteer

    trueCall Model:
    trueCall Classic + Extra + Recorder
    Country:
    Englishman in Wales!
  8. P McC

    P McC New Member

    I have just sent the suggestion to trueCall.
     
    Top Cat likes this.

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